SE Subject Matter Expert
Springfield, VA
Full Time
Experienced
SE Subject Matter Expert
Springfield, VA
The Customer Technical Executive (TX) requires the services of Subject Matter Experts (SMEs) to serve as a core member of the Technical Executive organization. SMEs will support leadership by providing the right information at the right time for critical decision-making related to the agencies lifecycle of enterprise IT systems and services. The SME support activities will include planning, execution, advisory, and expertise services.
The selected individual must have the following:
Springfield, VA
The Customer Technical Executive (TX) requires the services of Subject Matter Experts (SMEs) to serve as a core member of the Technical Executive organization. SMEs will support leadership by providing the right information at the right time for critical decision-making related to the agencies lifecycle of enterprise IT systems and services. The SME support activities will include planning, execution, advisory, and expertise services.
The selected individual must have the following:
- The depth of knowledge and breadth of experience with customer mission
- Expertise to provide technical guidance to the TX for decision making, customer leadership briefings, meeting preparation, future planning and roadmap development
- Knowledge of customer IT systems, infrastructure, high availability applications, and their interdependencies
- Demonstrated experience with one or more of customers development lifecycle models including Waterfall, Agile Safe and DevSecOp
- Ability to assess strategic plans, programs, and architectures
- Ability to facilitate community services adoption and consultation across the IC/DoD and partners in cross functional forums
- Expertise to engage in a small team environment, daily, to work off a listing of prioritized tasks to achieve CIO leadership intended outcomes
- Program management experience and the ability to provide expert level schedule and technical analyses and recommendations
- Knowledge to engage with the CIO TX community to ensure policy, guidance, changes and issues are captured and communicated across offices
- Ability to provide support to corrective, adaptive, and perfective maintenance activities to ensure the consistency of user mission processes and user interfaces across capabilities
- Proven Technical Leadership
- Activities related to operations of customer applications and infrastructure, cyber security, cloud migration, new technology integration, outage management, data correction, review boards, and mission partner activities
- Customer cyber security compliance initiatives. As part of the effort, the SME will provide support between the Application Service Provider (ASP), Infrastructure Service Provider (ISP) and security offices to ensure system compliance for all domains and ensure a repeatable enterprise security compliance process is established and adhered to
- System Engineering experience in the Intelligence Community (IC) as it relates to the National Geospatial-Intelligence Agency’s (NGA) mission
- Ability to operate in a fast-paced environment, make effective and timely decisions, solve problems, and facilitate organizational and procedural changes
- Strong organizational, leadership, communications and presentation skills
- Experience interfacing with customer and contractor leadership
- Active Top Secret / SCI Clearance
- Experience in Datacenter and cloud technologies
- ITIL foundations
- Experience with support to GOTS and COTS integration
- Experience with customer tools, services and capabilities
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